Privacy Policy

This Privacy Policy explains how Agent 10/10 (“Agent 10/10”, “we”, “us”, or “our”), operated by [legal entity name & registration no.] of [registered business address], collects, uses, shares, and protects your personal information when you visit our website or contact us. By using our website or submitting a form, you acknowledge the practices described here.

We are the data controller for the personal information described in this policy. If you have questions or wish to exercise your rights, contact us at [privacy@agent1010.com].

1. Information we collect

Information you provide to us

When you submit our contact or careers forms, we collect the information you choose to give us, which may include:

• Identity & contact details — full name, email address, contact number, company or website.
• Project details — project type, budget range, timeline, and the message/description you write.
• Careers applications — the role of interest, a portfolio or LinkedIn link, and your message.

Information collected automatically

• Technical & usage data — such as IP address, browser type, device information, referring pages and timestamps, processed by our hosting provider for security, performance, and abuse prevention.
• Preferences — your light/dark theme choice is stored locally in your browser’s storage and is not transmitted to us.

We do not knowingly collect special-category (sensitive) data, and our website is not directed to children under 16. See our Cookie Policy for details on cookies and similar technologies.

2. How we use your information

• To respond to your inquiry, schedule strategy calls, and provide the services you request.
• To evaluate job applications.
• To operate, secure, maintain, and improve our website.
• To comply with legal obligations and enforce our terms.
• With your consent, to send you relevant updates (you can opt out at any time).

3. Legal bases for processing (EEA/UK)

Where the GDPR or UK GDPR applies, we rely on the following legal bases:

• Consent — where you have given it (e.g., optional marketing).
• Legitimate interests — to respond to inquiries, secure our site, and grow our business, balanced against your rights.
• Performance of a contract — to take steps at your request before entering into a contract.
• Legal obligation — where processing is required by law.

4. How we share your information

We do not sell your personal information. We share it only with service providers who process it on our behalf under appropriate agreements:

• Sanity — our content management system, which stores form submissions and website content.
• Vercel — our hosting provider, which serves the website and processes server logs.
• Google — Analytics / Tag Manager, to measure site usage (loaded only after you consent).
• [email provider — list when added].
• Professional advisors, or authorities, where required by law or to protect our rights.

5. International data transfers

Our providers may process and store data on servers located outside your country, including in the United States. Where we transfer personal data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or an equivalent lawful transfer mechanism.

6. Data retention

We keep personal information only as long as necessary for the purposes described above — typically up to [retention period, e.g. 24 months] after our last interaction, unless a longer period is required by law — after which it is deleted or anonymized.

7. Your rights

Depending on where you live, you may have the right to:

• Access, correct, update, or delete your personal information.
• Restrict or object to certain processing, and request portability of your data.
• Withdraw consent at any time, without affecting prior processing.
• Lodge a complaint with your local data protection authority.

California residents (CCPA/CPRA): you have the right to know, delete, and correct your personal information, and to opt out of its sale or sharing — note that we do not sell or share personal information as those terms are defined. We will not discriminate against you for exercising these rights.

To exercise any right, email [privacy@agent1010.com]. We will respond within the timeframe required by applicable law.

8. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-party links

Our website may link to third-party sites we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.

10. Changes to this policy

We may update this policy from time to time. The “Last updated” date reflects the latest revision, and material changes will be posted on this page.

11. Contact us

Questions about this policy or our data practices? Email [privacy@agent1010.com] or write to us at [registered business address].